ADITI

Shipping

 

RETURNS

AT ADITI ALL OF OUR PRODUCTS ARE CAREFULLY INSPECTED BEFORE THEY ARE SHIPPED. DUE TO THE NATURE OF OUR PRODUCTS, USED CANDLES CANNOT BE RETURNED OR REFUNDED. HOWEVER< WE WILL REPLACE OR REFUND PRODUCTS DAMAGED DURING SHIPMENT IF PHOTOGRAPHIC PROOF OF DAMAGE IS SUBMITTED WITHIN 7 DAYS OF DELIVERY. YOU MAY ALSO EXCHANGE YOUR PRODUCT FOR ANOTHER CANDLE OF THE SAME SIZE AND PRICE WITHIN 14 DAYS OF PURCHASE. THE BUYER IS RESPONSIBLE FOR SHIPPING COST ON ALL RETURN ITEMS. 

 

DAMAGED GOODS

IN THE EVENT THE PACKAGE IS DAMAGED DURING SHIPPING YOU MAY RETURN YOUR UNUSED CANDLE(S) FOR A FULL REFUND OF YOUR PURCHASE PRICE. LESS SHIPPING AND HANDLING WITHIN 14 DAYS OF DELIVERY. PLEASE CONTACT US AT CONTACT@SHOPADITI.COM FOR FURTHER DETAILS.  

 

SHIPPING TIMES

DUE TO THE NATURE OF OUR POUR CYCLE, PLEASE ALLOW UP TO ONE MONTH FOR YOUR PRODUCTS TO SHIP OUT. WE USE 2 DAY CUBIC PRIORITY MAIL. SHIPPING IS ALWAYS FREE AT ADITI. RULES DO NOT APPLY FOR CUSTOMS AND GROUP GIFTING EVENTS/WEDDINGS. PLEASE REACH OUT TO US AT CONTACT@SHOPADITI.COM. THOUGH WE STATE 1 MONTH, THERE WILL BE TIMES YOU WILL RECEIVE YOUR ORDER IN JUST DAYS AFTER PLACING AN ORDER. WE ARE A SMALL BUSINESS AND SO PLEASE DO BEAR WITH US AS WE WORK TO IMPROVE OUR PROCESSES.