RETURNS

At ADITI, all of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted within 7 days of delivery.

If your product is damaged, we often request that you recycle it instead of sending it back, and we will issue you a gift certificate for the cost of goods so you can easily replace your order. Learn more about our commitment to sustainability in our Flush Packaging partnership.

SHIPPING TIMES

Orders are processed and fulfilled within 24-72 hours of purchase. We ship via 2-Day Cubic Priority Mail, and shipping is free on orders over $75+.

Exceptions apply for custom orders, group gifting events, and weddings...please reach out to contact@shopaditi.com for details or updates on those orders and we will be happy to assist you right away! 

We are a small business, and while we strive to ship quickly, there may be times when fulfillment takes longer. We appreciate your patience as we continue improving our processes.